If you forgot your password or want to update it, Helium makes it easy to reset it securely.
How to Reset a Forgotten Password
- Go to the Helium login page
- Click Forgot your Password?
- Enter your email address
- Check your inbox for the reset link
- Follow the instructions to create a new password
Changing Your Password While Logged In
- Sign in to your Helium account
- Go to Account → Settings → Account
- Enter your current password
- Enter your new password twice
- Click Save
Troubleshooting
- If you don’t see the reset email, check spam/junk folders.
- Try searching your inbox for "Helium" or "password reset"
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